HOWTO identify and fix the Sasser worm. See: http://www.f-secure.com/v-descs/sasser.shtml as of 2004-05-02
HOWTO order Internet Explorer 6 SP1 on CD
Visit http://www.microsoft.com/windows/ie/ordercd/ie6sp1.mspx, or call (800) 360-7561 Monday through Friday, between 8 A.M. and 10 P.M. Eastern Time.
You can also reinstall IE from your Windows XP install CD.
HOWTO order Windows XP SP2 on CD: see http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx
Alt+Tab Cycle thru open windows (add Shift to reverse).
Windows key Ctrl-Esc
Application (right-click) substitute Shift-F10
Alt-Spacebar System menu (Move, etc)
Win-R: Run dialog
Win-F: Search Computer
Win-Break: System Properties
Win-D: Kind of the same thing, but works better - show desktop
Win-M: Minimize all (shift-win-m unminimizes)
Win-L: Login screen
Win-Tab (and Shift-Win-Tab): Cycle through open items in the taskbar (use space to open it)
How to repair network or modem connectivity issues in Windows 2000
- Microsoft Knowledge Base Article - 837333
- see http://support.microsoft.com/default.aspx?scid=kb;en-us;837333 as of 2004-07-23
169.254.*.* IP address when using DHCP
Can ping the IP address of another computer AND
Can ping the IP address of the router AND
Can ping an external IP address AND
Cannot ping an external name
Message "an operation was performed on .. not a socket"
If you can ping by IP but not by Name, double check that the
DNS entry is the correct and still giving problems, you might
need to reinstall TCP/IP
To do this with XP, you need to run a small script:
netsh int ip reset [ log_file_name ]
the log_file_name needs to be specified, e.g.
netsh int ip reset ip_reset.txt
Rename or move or delete %SYSTEMROOT%/system32/winsock.dll and wsock32.dll.
Then, using the Windows XP install CD:
Start > run > sfc /scannow (may take 20 minutes to run).
See Microsoft Knowledge Base Article 318378 at http://support.microsoft.com/default.aspx?kbid=318378 as of 2004-07-23. (Note that Msinfo32 is usually in C:\WINDOWS\system32\dllcache\msinfo32.exe).
Document last updated 2005-02-14 .